Danielle Ofri, MD, PhD, is a clinical professor of medicine at the New York University School of Medicine and has cared for patients at New York’s Bellevue Hospital for more than two decades. She is the author of several acclaimed books, including When We Do Harm, What Patients Say, What Doctors Hear; What Doctors Feel; and Singular Intimacies. Dr. Ofri is a regular contributor to the New York Times as well as to the New England Journal of Medicine and the Lancet. Her writings can be found at danielleofri.com and on Twitter (@danielleofri). She lives in New York City.