Maëlle Gavet: How Can Big Tech Be Both Problem and Solution?

The coronavirus pandemic is dramatically disrupting not only our daily lives but society itself. This show features conversations with some of the world’s leading thinkers and writers about the deeper economic, political, and technological consequences of the pandemic. It’s our new daily podcast trying to make longterm sense out of the chaos of today’s global crisis.

On today’s episode, Maëlle Gavet, entrepreneur and author of the upcoming book Trampled by Unicorns: Big Tech’s Empathy Problem and How to Fix It, discusses whether tech founders like Mark Zuckerberg can be empathetic.

From the episode:

Maëlle Gavet: I don’t think people in tech in general are immoral. I do think that they’re really trying to build a better world, but I think they often operate under a set of unchallenged assumptions that makes them go to conclusions that are very, very questionable. I think most of the debate should be less about the conclusion and the decisions and whether these decisions are moral or not and more about the underlying assumptions that make these people believe that their conclusion is right.

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Maëlle Gavet is on the board of Edenred SA. In the past she occupied the position of Chief Executive Officer at Ozon Holdings Ltd. and Chief Executive Officer of Internet Solutions LLC (a subsidiary of Ozon Holdings Ltd.), Chief Operating Officer for Urban Compass, Inc., Executive Vice President-Global Operations at Booking Holdings, Inc., Partner at The Boston Consulting Group, Inc. and Chief Operating Officer at Compass Group USA, Inc. Ms. Gavet received an undergraduate degree from Sorbonne University, an undergraduate degree from École Normale Supérieure de Lyon and an undergraduate degree from Sciences Po.